Process Mapping - Research & Discovery

UI & UX Design

• Translate strategy into clean, accessible interfaces tailored to clinicians, patients, grid operators, or field technicians.

• Build clickable prototypes (web/mobile/desktop) to socialize concepts and gather feedback fast.

• Ensure design systems and component libraries are consistent, scalable, and developer-ready.

• Deliverables: High-fidelity UI screens, interactive prototypes, design system assets, handoff specs.

Rapid prototyping for Concept Validation

Create low-to-high fidelity prototypes to test concepts quickly.

• Run usability tests with clinicians, patients, operators, or field techs.

• Deliverables: prototypes, test reports, refined interaction\

Product Design & Strategy

• Clarify the problem worth solving and the measurable outcomes you need.

• Define service/product positioning and cross-channel experience principles.

• Deliverables: strategy brief, north-star vision, KPI framework, roadmap.

Brainstorming & Workshop Facilitation

Certified in System Thinking techniques to guide diverse teams to collaborate and achieve new insights