Industries RP Serves

Healthcare & Digital Health
Value-based care, data interoperability, and AI-assisted workflows are reshaping care delivery. I help product and service teams design experiences that reduce clinician burden, empower patients, and meet regulatory demands.

Energy & Grid Decarbonization
Utilities, aggregators, and innovators are integrating renewables, storage, and DERs under tight timelines. I design services and products that make complex grid transitions understandable and adoptable—for customers, operators, and regulators alike.

Services

- Equip your team with practical problem identification techniques
- Map your ecosystem, stakeholders, data flows, and failure points.
- Explore future states (policy shifts, AI adoption) and stress-test strategies.
- Deliverables may include: system maps, service blueprints, opportunity frameworks, prioritized action plans.
- Translate strategy into clean, accessible interfaces tailored to clinicians, patients, grid operators, or field technicians.
- Build clickable prototypes (web/mobile/desktop) to socialize concepts and gather feedback fast.
- Ensure design systems and component libraries are consistent, scalable, and developer-ready.
  Deliverables: High-fidelity UI screens, interactive prototypes, design system assets, handoff specs.
Item descCreate low-to-high fidelity prototypes to test concepts quickly.
- Run usability tests with clinicians, patients, operators, or field techs.
- Deliverables: prototypes, test reports, refined interaction specs.ription
- Clarify the problem worth solving and the measurable outcomes you need.
- Define service/product positioning and cross-channel experience principles.
- Deliverables: strategy brief, north-star vision, KPI framework, roadmap.
Certified in System Thinking techniques to guide diverse teams to collaborate and achieve new insights
Eager to schedule time to provide feedback and brainstorm how (and if) you might those idea kernels into delicious popcorn for the world to enjoy!

Book

At Red Panda, I tackle complex challenges with a “Yes, And” improvisation mindset—making sense of tangled data and workflows, uncovering hidden opportunities for innovation, and applying pioneering technology through human-centered design.

By blending product & service design strategy, rapid UI prototyping, systems-thinking training, and energizing workshops, we clarify value propositions and launch testable solutions that drive measurable business impact.